Resilience Engineering: Healthcare's next safety frontier?
Featuring: MedStar Institute for Innovation
Tuesday, May 22, 2012, 1:00-2:30 PM EDT
Presenters: Rollin J (Terry) Fairbanks MD MS Director of the National Center for Human Factors Engineering in Healthcare MedStar Health
Garth Hunte, MD PhD Clinical Associate Professor, Department of Emergency Medicine, University of British Columbia Trauma Director, Providence Health Care Scientist, Centre for Health Evaluation and Outcome Sciences, Providence Health Care Research Institute
Moderator: Jim Battles, PhD Social Science Analyst AHRQ Center for Quality Improvement and Patient Safety (CQulPS) Agency for Healthcare Research and Quality
Resilience engineering is likely to be the next frontier in safety, yet it is unclear how it will be applied in healthcare. This webinar will introduce the concept of resilience and resilience engineering, and discuss how these might compare with other safety theories and practices. We will review ways in which resilience engineering been applied in other complex safety-critical systems, and discuss ways in which resilience engineering has been applied in healthcare. The ultimate goal of the session will be to stimulate innovative ideas from within industry, academia, and government which can lead to new and different approaches to the problem of safety in healthcare.
Resilience Engineering represents a way of thinking differently about safety. While conventional safety and risk approaches are based on hindsight and emphasize error tabulation and calculation of failure probabilities, Resilience Engineering helps organizations create processes that are robust yet flexible, to monitor and revise risk models, and to use resources proactively in the face of disruptions or ongoing production and economic pressures. In Resilience Engineering failures do not stand for a breakdown or malfunctioning of normal system functions, but rather represent the converse of the adaptations necessary to cope with the real world complexity. A resilient system can adjust in real time to unanticipated situations, in contrast to highly structured, proceduralized systems which may become brittle in such conditions. Success has been ascribed to the ability of groups, individuals, and organizations to anticipate the changing shape of risk before damage occurs; failure is simply the temporary or permanent absence of that. [note: this description is adapted from Resilience Engineering Network, http://www.resilience-engineering.org/]
About the Presenters and Morderator:
Rollin J. (Terry) Fairbanks MD MS Dr. Fairbanks is Director of the National Center for Human Factors Engineering in Healthcare at the MedStar Health in Washington DC, Associate Professor of Emergency Medicine at Georgetown University, and Adjunct Associate Professor of Industrial Systems Engineering, University at Buffalo. He is a system safety engineer and practicing physician who is an expert in applying the science of safety to healthcare. Dr. Fairbanks advises hospitals in system safety and human factors engineering, conducts safety science research, and has published over 70 papers on safety topics. He practices Emergency Medicine at the MedStar Washington Hospital Center.
Garth Hunte, MD PhD Dr. Hunte is Clinical Associate Professor, Department of Emergency Medicine, University of British Columbia, Trauma Director, Providence Health Care, and Scientist, Centre for Health Evaluation and Outcome Sciences, Providence Health Care Research Institute, is a clinician scientist whose research combines system safety and injury prevention and control. His expertise lies in the intersection of safety in complex socio-technical systems. His dissertation topic drew on anthropological, system safety and resilience engineering concepts in an ethnographic analysis of how clinicians create safety for patients in everyday practice.
James B. Battles, PhD Dr. Battles is Social Science Analyst for Patient Safety at the Agency for Healthcare Research and Quality (AHRQ) where he serves as senior content specialist in patient safety. Dr. Battles has led AHRQ’s efforts in advance the use of more proactive risk assessment and moving to risk informed design of patient safety interventions. He is an internationally recognized expert in the area of patient safety and has authored numerous articles and book chapters on the topic. Prior to coming to AHRQ he was Professor of Medical Education at The University of Texas Southwestern Medical Center at Dallas. Dr. Battles is a retired Captain in the United States Navy specializing in surface warfare, strategic planning and systems design.
IMPORTANT INFORMATION FOR ATTENDEES:
WEBINAR DURATION: Each session is a 90-minute webinar with 60 minutes of presentation and 30 minutes of Q&A.
COST:Free, but registration required by clicking on the Register button above.
HOW TO PARTICIPATE?: This webinar is online. You need a computer with web access for the visual/audio. You may also dial-in using the audio-only telephone number. The call in details and instructions on how to join the webinar will be sent to you via email after you register. Once registered to the webinar you will receive a reminder email 24 hours before the start of the webinar with instructions on how to join.
QUESTIONS TO SPEAKERS: Q&A is conducted by a chat box to the speakers.
WHO SHOULD PARTICIPATE IN THE WEBINAR?:Angel investors, venture capitalists, large companies, entrepreneurs, SBIR companies, federal lab researchers, federal agency representatives, and others who want to learn more about resilience engineering highlighted during the webinar.
SLIDES AND VIDEO: The slide presentations and video recording will be available on this page. If you are unable to join the live webinar, you may view the recorded video that will be posted within 24 hours after the scheduled webinar ends.
